Return & Exchange Policy

Return or Exchange Eligibility: You have 7 days from the date of delivery to claim for a return or exchange if:

  • The item(s) is faulty, damaged, or defective at the time of delivery.
  • The product/s must be unused, in the original packaging with labels and protective stickers attached.
  • The product received does not match the size ordered.

How to Apply for Return: Notify us within 7 days of delivery by writing to hello@barakah.com or by contacting us at +923219999449. At BARAKAH, we assess each dispute on a case-by-case basis to ensure fairness. For defective/faulty/damaged items, email photographic evidence to help@barakahbrand.com within 7 days of purchase before processing any claims.

Please note:

  • Customers are responsible for return shipping costs, but we cover the cost of sending replacements.
  • Delivery charges for defective items will be reimbursed via bank transfer.

Processing Time for Returns: We aim to process all returns within 5-7 working days of receiving them. During busy sale events, please allow up to 14 working days for processing.

Size Exchange Policy: If you're unsatisfied with the size you purchased, you can exchange it by contacting us via email at help@barakahbrand.com within 7 days of the delivery date. The product/s must be unused, in the original packaging with labels and protective stickers attached. Please note that white and neon colors are not exchangeable.

Refund Policy: We offer refunds in case of damage or if there was a mistake by our packing staff resulting in the wrong product being shipped. Shipping and handling charges will not be refunded. The minimum processing period for a refund is 7-10 working days.

Returns for Sale & Discounted Products: Exchanges during a sale or on discounted products are applicable only if there was an error by our packing staff resulting in the wrong product being shipped.

Scenarios Not Covered for Returns & Exchanges:

  • Exchange requests made outside the specified time frame.
  • Product damage due to use or tampering.

For further queries about exchanges and returns, please contact us at +923219999449 or email us at hello@barakah.com.